How Do I Contact The Olympic Kiln?
Olympic kilns are high-quality electric and gas kilns used by ceramic artists, glass artists, heat treat professionals, school programs, and hobbyists worldwide. The company was founded in 1960 by ceramic artists and engineers, and they offer a range of kilns for various firing needs. When you need to get in touch with Olympic Kilns, there are several options available depending on your timeframe and preferences for contacting them.
In this guide, we will provide an overview of the main ways you can contact Olympic Kilns, including by phone, email, contact form, social media, and visiting in person. We will outline the contact information, best practices, and what to expect from each method. Whether you need technical support, want to provide feedback, or have general questions, this guide will help you get in touch with the right people at Olympic Kilns.
Find Contact Information
Olympic Kilns lists their contact information on their website at https://www.olympickilns.com/contact/. You can reach their sales team by phone at 1-800-241-4400 or email at [email protected]. They also have a contact form on their website that you can use to send a message.
Additionally, Olympic Kilns is listed in online business directories such as Yellowpages.com and Manta.com, which provide the company’s phone number, email, and physical address. These are helpful to cross-check and confirm the main contact details listed on the company’s website.
Call the Company
Calling the company directly can be an effective way to make contact, especially if you do your research ahead of time. Here are some tips for calling Olympic Kiln successfully:
The best times to call are typically between 8-10am or after 2pm. Mornings tend to be less busy, while many people are out of the office or winding down later in the afternoon (1).
Before calling, have all the relevant information ready about your purpose for contacting them. Know key details about your project, timeline, and requirements so you can explain how they can potentially help (2).
Ask to speak with someone in sales or customer service who handles new inquiries and proposals. Avoid asking for the owner or president directly unless you have a pre-existing connection. The receptionist can route your call appropriately (1).
Going prepared with concise information about your needs and request will make the conversation more productive and increase your chances of having your inquiry routed properly.
Email the Company
One of the best ways to contact Olympic Kiln is to send a professional email. Make sure to use a professional email address that conveys your full name, such as [email protected]. Avoid emails that sound informal or unprofessional like [email protected].
The subject line of your email should be clear and informative to Olympic Kiln. For example “Product Support for Model X Kiln” or “Interested in Purchasing Kiln Model Z.” This helps the recipient understand your purpose right away.
In the body of your email, include key details like your full name, reason for contacting, and any relevant background information to help Olympic Kiln assist you properly. Ask your questions clearly and explicitly. Maintain a courteous and polite tone. Proofread before sending to check for any errors. See examples of professional emails at: https://www.indeed.com/career-advice/career-development/how-to-write-a-professional-email
Sending a well-crafted email helps ensure Olympic Kiln understands your needs and can provide you with the best service.
Use the Contact Form
One of the easiest ways to contact Olympic Kiln is to fill out the contact form on their website (Source). When using a contact form, it’s important to follow best practices to ensure your message gets through:
Fill out all required fields – Make sure to complete any required fields marked with an asterisk or other indicator. Providing more information helps Olympic Kiln identify you and respond appropriately.
Double check for accuracy – Carefully check that you’ve entered your name, email, phone number, and other details correctly before submitting the form. Accurate information is necessary for Olympic Kiln to follow up with you.
By diligently filling out all required fields and double checking the accuracy of your details, you greatly increase the likelihood that Olympic Kiln receives your message and can respond in a timely manner.
Visit In Person
If you are unable to reach the Olympic kiln company by phone, email, or their contact form, visiting their location in person can be an effective way to get in touch. According to an article on Cvent, “If your request is time sensitive, sometimes the best thing to do is show up in person.”
Before visiting, get the address and business hours for Olympic Kiln’s location. This information can typically be found on the company’s website or by searching online. You can also call ahead if possible to confirm their hours and let them know you plan to come by.
Some tips from “The guide to traveling for work: 35 best tips for business travelers” on travelperk.com for visiting a business in person:
- Have a clear purpose for your visit and know who you need to speak with
- Dress professionally
- Bring any relevant materials such as brochures, proposals, or business cards
- Be patient and politely persistent if needed
Visiting the business location in person can help ensure you make contact and get the information you need. Just be sure to have the address, get their hours, and call ahead if possible before showing up.
Follow Up
If you don’t hear back after your initial contact attempt, it’s important to follow up. According to Indeed, you should follow up within 24-48 hours if you haven’t received a response (source). Following up shows you are interested in connecting with the company and builds persistence.
There are a few methods you can use for following up:
- Email again referring to your previous email and reiterating your interest in connecting.
- Call the company to speak with someone directly.
- Use social media to try to network with employees at the company.
When following up, keep your message concise and focus on one objective according to HubSpot (source). Avoid covering multiple topics in your follow up. Persistence and professionalism are key when connecting with a new contact.
Connect on Social Media
Social media can be a great way to directly connect with Olympic Kiln and potentially get a response. According to Understanding the Importance of Social Media Marketing, over 90% of customers say social media has some influence on their purchasing decisions. Brands that actively engage on social media are seen as more accessible.
To contact Olympic Kiln on social media, first locate their profiles by searching their name on platforms like Facebook, Twitter, Instagram, LinkedIn, and YouTube. Make sure to verify it’s their official account by checking for blue verification badges and confirmed contact info in the profile description.
When reaching out, be polite and patient. Introduce yourself briefly and explain your reason for contacting them. Ask your question or request assistance clearly and concisely. Avoid spamming them across multiple platforms. Social media teams often have high volumes of inquiries, so allow a few business days for a response. Follow-up once or twice more if needed.
Keep your message public by commenting on their posts or sending a direct message if available. This allows them to respond when they’re active without sharing private contact information. If they request, you can continue the conversation privately. Remember social media is not for urgent issues – for those try calling or emailing their support lines.
Network with Employees
One of the most effective ways to connect with employees at Olympic Kiln is to network with them at industry events and trade shows. Attending ceramic arts conferences, demonstrations, and exhibitions provides opportunities to meet employees face-to-face. Engage in friendly conversations, ask thoughtful questions, and exchange contact information for follow-up. Get to know the people behind the company and make authentic connections. According to the article, 11 Tips for Successful Business Networking, networking at events allows you to build relationships with potential partners, clients, and influential people in your industry.
Another great networking resource is LinkedIn. Search for Olympic Kiln employees on LinkedIn and connect with them online. Personalize connection requests by mentioning shared interests, groups, or conferences. Once connected, engage with employees by commenting on updates, sharing articles, and participating in discussions. The guide 12 Business Networking Tips recommends connecting with key employees on LinkedIn and interacting with their content to strengthen relationships. With in-person and online networking, you can develop valuable relationships with Olympic Kiln staff.
Troubleshooting Contacting Olympic Kiln
Sometimes contacting a company can be frustrating if you encounter wrong numbers, disconnected phone lines, or no replies to messages. Here are some tips for troubleshooting and persisting in your efforts to contact Olympic Kiln:
If the phone number you have goes to a wrong number or disconnected line, double check that you have the right number from the Olympic Kiln website or other official sources. Sometimes phone numbers can change. If the number you have is correct but not working, try contacting them through alternate means like email or an online contact form while they work to fix their phone system.
If you’ve left voicemails or sent emails but received no reply, don’t give up. Follow up again after a few days – companies can sometimes be slow to respond if they have a high inquiry volume. Check their website or social media pages for any posted alerts about delays in response time. You can also try alternate contact methods like an online chat or contact form.
Consider contacting Olympic Kiln through social media if available. Leaving polite comments asking for their customer service team to contact you can sometimes lead to a response. Make sure to follow their pages so you see any replies.
As a last resort, consider mailing a letter to their business address or even visiting in person if feasible. Knowing you’ve exhausted all contact options shows persistence that may eventually lead to a resolution.
